Privacy Policy

Last Updated: December 6, 2025

Advofleet Business Services GmbH ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Data Controller

Advofleet Business Services GmbH
Rheinsberger Str. 42
10435 Berlin, Germany
Email: info@advofleet.com
Managing Director: Daria Nachama
Registration Number: HRB 231239 B
VAT ID: DE316569859

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletters or mailing lists
  • Communicate with us via email or other channels
  • Request information about our services

This may include your name, email address, company name, message content, and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited, time spent on pages, and click patterns
  • Referring website addresses
  • Date and time of access

3. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our services, updates, and newsletters (with your consent)
  • To improve and optimize our website functionality and user experience
  • To analyze website usage and trends
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations

4. Third-Party Services and Data Processors

We use the following third-party services to operate and improve our website:

4.1 Hosting and Infrastructure

IONOS: Our domain is hosted by IONOS SE, a German hosting provider. Server data and domain information may be stored on IONOS servers located in Germany.

Vercel: Our website is deployed on Vercel Inc.'s global edge network. Vercel may process technical data such as IP addresses, request logs, and performance metrics. For more information, visit Vercel's Privacy Policy.

4.2 Analytics Services

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect anonymous information about how visitors use our site. This data helps us understand user interactions, improve content, and optimize performance.

Data collected includes page views, session duration, bounce rates, geographic location (country/city level), browser and device information, and referral sources. IP addresses are anonymized.

For more information, see Google's Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Google Search Console: We use Google Search Console to monitor our website's presence in Google search results and optimize search performance. This service provides us with data about search queries, click-through rates, and indexing status. No personal data is collected by Search Console beyond what Google already processes through search activities.

4.3 Database Services

Supabase: We use Supabase Inc. for database and backend services. Supabase may process and store data you provide through our website, including contact form submissions and user account information if applicable. Supabase implements industry-standard security measures to protect your data. For more information, visit Supabase's Privacy Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through our cookie consent banner or through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Consent (Art. 6(1)(a) GDPR): When you provide explicit consent for specific processing activities (e.g., newsletter subscriptions, analytics cookies)
  • Contract Performance (Art. 6(1)(b) GDPR): When processing is necessary to fulfill a contract with you or take pre-contractual steps
  • Legitimate Interests (Art. 6(1)(f) GDPR): When we have a legitimate interest in processing your data (e.g., website security, fraud prevention, improving services), balanced against your privacy rights
  • Legal Obligation (Art. 6(1)(c) GDPR): When we must process data to comply with legal requirements

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

  • Contact form data: Until you request deletion or the purpose is fulfilled
  • Analytics data: Automatically deleted after 26 months (Google Analytics default)
  • Server logs: Typically retained for 7-30 days
  • Legal/contractual data: As required by applicable law (typically 6-10 years for German commercial law)

8. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data under certain circumstances
  • Right to Restrict Processing: Request that we limit how we use your data
  • Right to Data Portability: Receive your data in a structured, commonly used format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us at info@advofleet.com.

9. International Data Transfers

Some of our third-party service providers (e.g., Google, Vercel, Supabase) may transfer and process your data outside the European Economic Area (EEA). We ensure that such transfers comply with GDPR requirements through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions for specific countries
  • Other appropriate safeguards as required by law

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure server infrastructure with regular updates
  • Access controls and authentication mechanisms
  • Regular security assessments and monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Advofleet Business Services GmbH
Rheinsberger Str. 42
10435 Berlin, Germany
Email: info@advofleet.com